Child Africa - a child charity organization. Become a sponsor!
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FAQ

Frequently Asked Questions

How much does it cost to sponsor a child?

You commit yourself to pay a certain amount each month. Many bills have to be covered at the beginning of each term so we recommend quarterly payments. For children in nursery school and primary school, a monthly fee of 32 Euros will cover day school fees, school books, food. Many children have to live at school for a variety of reasons. It costs Child Africa 64 Euros per  month to give a child food,accomodation and an education.

For children in secondary school and vocational colleges; the monthly fees are 64 Euros.
If you wish to ask if the child you have chosen to sponsor is/ will be  a day pupil or boarder, contact us. 

What does the monthly payment cover?

Below school age

  • Food
  • Shelter
  • Clothing
  • Medical help if needed
  • Nursery (from 3 years)

School age

  • Food
  • Accomodation
  • School fees
  • Books
  • Medical help if needed
How do I pay?

You pay in one of the following ways:

  • By credit card online (VISA or MasterCard). You can choose between monthly, quarterly or annual payments.
  • By making an international money transfer to;
     
    Child Africa International
    Pb. 396
    1502 Moss
    NORWAY
    Bank IBAN no: NO8695370556602
    SWIFT address: HANDNOKK
    Name of bank: Handelsbanken, Henrich Gerners Gate 14, 1500 Moss, NORWAY
For how long do I commit myself to be a sponsor?

You commit yourself for an indefinite period of time, and we hope that you will help your sponsored child until he or she has finished their education, at least primary school. Also, we would like to encourage you to continue supporting "your" child through secondary school, high school and possibly university.

Your sponsorship is of course voluntary. So if you for any reason want to stop your support, you can login as a sponsor to our web-site and stop the sponsorship by clicking the link "Account Management". We appreciate feedback before or after sponsorships are stopped.

What feedback will I receive about my sponsor child during a year?
School reports: 3
Letter from child: 1
One letter from child if you chose not to correspond with your sponsor child. If you write to your sponsor child, you will receive a reply letter.
Family news update: 1
Child Africa newsletters: 3 (at the end of each term)
Photographs: 2
If you send your child a gift ( parcel or money gift), you will receive a additional photograph of your child with the gift and a thank you letter
How will feedback about my sponsor child be sent to me?
Feedback about your sponsor child will be uploaded for viewing on your personal sponsor webpage. You will be given a sponsor ID & password to login to your personal sponsor webpage when you sponsor a child
Will I be notified when feedback is uploaded on my sponsor webpage?
Yes, you will receive a notification email when new information is uploaded on your sponsor webpage.
Why do you need my email and my phone number?
When we send notification emails regarding the sponsor child, payments etc., it happens we get emails in return, or emails are transferred to sponsor's spam folder. In case a sponsor changes the email address or is not receiving our notification emails other ways, we will try to contact sponsor by phone. Child Africa's administration will never contact you unnecessarily. Please provide updated email address and phone number on your sponsor profile page.
Are my personal details secured?
Yes. We are not giving away any of your information to any third party. Please be careful not showing/sharing your login info to others.

Child Africa is not saving any of your card details, but is using a payment service provider for maximum security for all payments.
How long will it take before I receive a reply to a letter written to my sponsor child?
6-8 weeks; depending on the time of year the letter is send.
If I am a sponsor; how should I contact administration?

You can send and receive messages using your Contact admin form located in your customer menu.

Can I send my sponsor child a gift for Christmas or birthday?
Yes. Postage to Uganda can take several weeks. Contact administration with questions about useful items to buy, more details, or restrictions.Write your sponsor childs name and ID number on the parcel. If the parcel has a value over 50 US dollars, you will be asked to pay customs duties on it. When you child receives his/her gift photos will be taken and your child/family will  write a thank you letter,  these will be uploaded on your sponsor webpage.

Postal Address:
Child Africa International
P.O.Box 22232
Kampala
UGANDA

You can also send an extra amount/gift to your sponsor child from your customer page Send gift to my child.
Can I sponsor more than one child?

Yes. You can sponsor as many as you wish.

What happens if my sponsor child gets sick?

A doctor will be contacted in the local area and your child will get treatment and medicine.

What is the minimum amount I can give as a donation or to a school project?

We are happy for any contribution you would like to make. You can give a general charity donation of any amount of 10 Euros or more. You can also support our school project by donating needed inventories for the classrooms or by donating rooms in the school. The prices of the inventories start from 20 Euros.

Thank you very much for helping children in Africa to get a good education and a better life!

 
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